Privacy Policy


Introduction


Welcome to ITFE to Switch App. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, which includes features such as login, transactions, loyalty points, and redeem rewards related to carbon emission offset activities like buying trees and participating in eco-friendly activities.


Information We Collect


Personal Information


Login Information: When you create an account, we collect your email address, username, and password.
Profile Information: Information such as your name, profile picture, and contact details that you may provide voluntarily.


Transaction Information


Purchase Data: Details of transactions you carry out through our app, in this case the purchase of trees.
Payment Information: Information required to process your payments, such as credit card details or payment gateway information.


Loyalty Points and Rewards


Loyalty Points: Information about the points you earn and redeem.
Rewards: Details of rewards you claim and use.


Usage Data


App Activity: Information about your interactions with the app, including activity logs, navigation paths, and feature usage.


Device Information


Device Details: Information about the device you use to access our app, including IP address, operating system, device type, and app version.


How We Use Your Information


To Provide Services: To create and manage your account, process transactions, and manage loyalty points and rewards.
To Improve Our App: To analyze usage patterns and enhance user experience.
To Communicate with You: To send you updates, notifications, and marketing communications.
To Ensure Security: To monitor and protect against fraud, unauthorized transactions, and other security issues.


Sharing Your Information


We may share your information with:
Service Providers: Third-party vendors who assist with payment processing, data analysis, and other services.
Affiliates: Entities within our corporate group.
Legal Obligations: When required by law or to protect our rights.


Security of Your Information


We use administrative, technical, and physical security measures to protect your personal information. Despite these efforts, no security measures are perfect or impenetrable.


Your Privacy Rights


Depending on your location, you may have the following rights:
Access: Request access to your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Objection: Object to the processing of your data.


Children's Privacy


Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this policy and, where feasible, providing you with direct notification.


Contact Us


If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Address: [Your Address]


By using our app, you consent to this Privacy Policy. Thank you for being part of our mission to reduce carbon emissions and promote sustainability.